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Privacy Policy

1. Introduction

Lagree Studio Vancouver Ltd. ("Studio," "we," "our," or "us") is committed to protecting your privacy. This Verified Privacy Policy ("Policy") explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us in other ways. By using our services, you agree to the terms outlined in this Policy.

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2. Information We Collect

2.1 Personal Information:

  • Contact Information: Name, email address, phone number, mailing address.

  • Payment Information: Credit/debit card details, billing address.

  • Health Information: Information related to your health and fitness goals as voluntarily provided.

  • Usage Information: Details about how you interact with our website, classes, and services.

2.2 Non-Personal Information:

  • Technical Data: IP address, browser type, operating system, referring URLs, and other technical information collected through cookies and similar technologies.

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3. How We Use Your Information

3.1 Service Provision:

  • To process and manage class bookings, membership registrations, and personal training sessions.

  • To handle payment transactions and provide receipts.

3.2 Communication:

  • To communicate with you regarding class schedules, membership updates, promotions, and other relevant information.

  • To respond to your inquiries and provide customer support.

3.3 Marketing and Promotion:

  • To send you marketing materials and promotional offers, with your consent.

  • To conduct surveys or research to improve our services.

3.4 Legal and Security:

  • To comply with legal obligations, enforce our terms, and protect our rights and property.

  • To ensure the security of our facilities and services.

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4. How We Share Your Information

4.1 Service Providers:

  • We may share your information with third-party service providers who assist us in operating our business, such as payment processors, marketing agencies, and IT support.

4.2 Legal Requirements:

  • We may disclose your information if required by law or to comply with legal processes, or if we believe in good faith that such disclosure is necessary to protect our rights, safety, or property.

4.3 Business Transfers:

  • In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the acquiring entity.

4.4 Consent:

  • We may share your information with third parties if you provide explicit consent for such sharing.

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5. Data Security

5.1 Protection Measures:

  • We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.

5.2 Data Retention:

  • We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

 

6. Your Rights

6.1 Access and Correction:

  • You have the right to access, correct, or update your personal information. You can request to do so by contacting us using the contact details provided below.

6.2 Opt-Out:

  • You may opt out of receiving marketing communications from us by following the unsubscribe instructions provided in those communications.

6.3 Deletion:

  • You may request the deletion of your personal information, subject to certain legal exceptions. We will review such requests and respond in accordance with applicable laws.

 

7. Cookies and Tracking Technologies

7.1 Cookies:

  • We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and provide tailored content.

7.2 Control:

  • You can manage cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

 

8. Third-Party Links

8.1 External Sites:

  • Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

 

9. Changes to This Policy

9.1 Policy Updates:

  • We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date. Your continued use of our services constitutes acceptance of the revised Policy.

 

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

  • Lagree Studio Vancouver Ltd.

  • Phone: 778-998-5937

  • Email: info@lagreestudio.ca

  • Address: #102-1245 West Broadway, Vancouver, BC, V6H1Y5

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11. Jurisdiction

11.1 Governing Law:

  • This Privacy Policy shall be governed by and construed in accordance with the laws of the Province of British Columbia. Any disputes arising from this Policy shall be resolved in the courts of British Columbia.

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12. Acknowledgment

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

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